The product is guaranteed to be free from defects in workmanship and mother board for
a period of 12 months from the date of purchase. The extruder is guaranteed to be free of
defects for 90 days. Printing with materials other than WANHAO FILAMENTS which require
temperatures above 250 °C or which are different from those recommended on the website
www.wanhao3dprinter.com, will result in the immediate loss of the Warranty. Defects that
occur within this warranty period, under normal use and care, will be repaired, replaced or
refunded at our discretion.
The benets conferred by this warranty are in addition to all rights and remedies in respect of
the product that the consumer has under the China laws. In case you purchase from WANHAO
distributor, your warranty shall be covered by distributor’s Warranty and honored by WANHAO
distributor too.
Our goods come with guarantees that cannot be excluded under the Chinese Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure
If at any time you are unsatised with how your repair is handled, you may escalate your
complaint to WANHAO. Please contact us via:
Phone: +86-571-6337-9578
(Hours: Mon to Sat from 8:30 AM to 5:00 PM CST China Time)
Mail: HANGZHOU BEAN 3D PRINTER CO.,LTD
No. 18 Zhen Shan Road, Chang Kou Town, Fuyang District, Hangzhou
City, Zhejiang Province, China
Email: support@wanhao3dprinter.com
Website: www.wanhao3dprinter.com
AFTER SALES SUPPORT
86-571-63379578
support@wanhao3dprinter.com
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