WAS.handling Windows Program
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8.2.3 Error messages to the WEISS service
If you cannot operate the HP140 with the above help, prepare an email to the WEISS service as follows:
• Save all parameters using the File – Save parameters menu.
• If your device has worked before and the failure occurs during operation, save the log entry right after
the failure occurred using the Tools – Debug – Log menu.
• Take pictures of the wiring of the amplifier and the I/O module.
• The following data is necessary:
o Serial number of the HP140
o Error description
o Does the problem occur during start up or during operation?
• Mail these files to the following address:
service@weiss-gmbh.de
WEISS GmbH
Sondermaschinentechnik
Siemensstraße 17
D-74722 Buchen / Odw.
Phone: +49 (0) 6281 / 5208-0
Fax: +49 (0) 6281 / 9150
Email: service@weiss-gmbh.de
Internet: http://www.weiss-gmbh.de
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