Wellsys i12 - Diagnostic Error Codes

i12 Manual Page 42 - Revision: 6-13-2023
i12 DIAGNOSTIC ERROR CODES
The Wellsys i12 Ice and Water Dispenser can display error codes on the front panel through
LED signals for specific system statuses as well as using the several icons to distinguish certain
failures or errors. Below is a breakdown of these status and error codes.
ERROR STATUS
ERROR CAUSE
SOLUTION
“REFILLING WATER”
BLINKING
OVER FLOW
DETECTED
ENSURE INLET SOLENOID IS WORKING PROPERLY. IF IT IS, REPLACE
AMBIENT LEVEL SENSOR
“REFILLING ICE BIN”
BLINKING
NO ICE AND NO COLD
WATER
UNIT IS NOT PRODUCING ICE OR CHILLING WATER IN THE COLD
TANK, REPLACE SURROUNDING TEMP SENSOR.
COLD WATER LEVEL
NOT DETECTED
IF THE COLD WATER SOLENOID IS WORKING CHECK THE COLD
WATER LEVEL SENSOR.
ICE TRAY LOCATION
NOT DETECTED
ENSURE ICE TRAY COUPLER IS NOT BROKEN. IF NOT, CHECK MICRO
SWITCHES FOR CONTINUITY. CHECK THE MOTOR IS WORKING
PROPERLY
COOLING OPERATION
FAILURE
ENSURE CIRCULATION PUMP IS WORKING PROPERLY. REPLACE IF
NOT. CHECK COMPRESSOR FOR HIGH HEAT, CALL TECHNICAL
SUPPORT.
“REFILLING ICE BIN”
& “COLD SELECT”
BLINKING
COLD &
SURROUNDING TEMP
SENSOR FAILURE
REPLACE COLD AND SURROINDING TEMP SENSOR
“COLD SELECT”
BLINKING
COLD TEMP SENSOR
FAILURE
REPLACE COLD TEMP SENSOR
“AMBIENT WATER
SELECT” BLINKING
SURROUNDING TEMP
SENSOR FAILURE
REPLACE SURROUNDING TEMP SENSOR
“HOT WATER
SELECT” BLINKING
ICE TEMP SENSOR
FAILURE
REMOVE ICE TEMP SENSOR (C6 ON PCB)