Winterhalter STR series User Manual

Malfunctions
15
10 Malfunctions
This explains what action to take in case of malfunctions. The tables provide information about possible
causes and notes on remedial action. Contact the Winterhalter service technician if you are unable to rectify
the fault yourself.
Danger
DANGER – risk of fatal injury due to live components.
Do not open any machine covers or machine components if you require a tool to do so. Risk of
electric shock.
Have all work on the electrical system performed by a Winterhalter service technician.
The machine must be disconnected from the electrical mains first.
10.1 Malfunctions; display on the control panel
Display
Meaning
Remedy
Lack of detergent or rinse aid
 Refill detergent or rinse aid in the machine.
Fault message
 Switch off the machine.
 An error code appears on the control
panel.
If Err 4, Err 5, Err 7-Err 11, Err 13-Err 15 or
Err 17-Err 20 is displayed, do the following:
 Check if the water stopcock is opened.
 Switch on the machine again.
If the fault message appears again, do the
following:
 Disconnect the machine from the mains and
close the water stopcock.
 Tell the Winterhalter service technician about
the fault message.
If another error code is displayed:
 Look at the table to find out the meaning of the
error code, and follow the instructions.
Err 1
Err 6
Err 12
If error codes Err 1, Err 6 or Err 12 are
displayed, the machine's functioning
has been so impaired that it has
automatically switched off and cannot
be switched on again.
 Tell the Winterhalter service technician about
the fault message.
Err 16
The machine door was opened during
the drainage programme and was not
closed again within 60 minutes.
The machine switches off and displays
Err 16.
 The error code disappears the next time that
the machine is switched on again.
Err 21
If the error code Err 21 appears when
the machine is switched off, the water
level in the machine was too high.
Water was pumped out.
 Close the water stopcock so no more water
flows into the machine.
 Tell the Winterhalter service technician about
the fault message.

Winterhalter STR series Specifications

General

Dimensions	Varies by model
Booster heater power	Varies by model
Total connected load	Varies by model
Weight	Varies by model
Control	Electronic control
Features	automatic detergent dosing
Rack size	500 x 500 mm
Power consumption	Varies by model
Dimensions (HxWxD)	Varies by model
Drying system	Residual heat drying