SpectraLight QC
37
APPENDICES
Service Information
SERVICE PROPERLY: With the exception of lamp replacement, do not attempt to service this product yourself. If
you should attempt unauthorized repairs, you invalidate the warranty that is active on your unit. For any other
malfunctions in operation, contact X-Rite Technical Service.
X-Rite provides repair service to their customers. All warranty and non-warranty repairs should be referred to an
authorized service center. For non-warranty repairs, the customer shall pay shipping and repair cost to the
authorized service center, and the instrument shall be submitted in the original carton, as a complete unaltered unit,
along with all the supplied accessories. Refer to the Luminaire Repackaging procedure that follows for details.
X-Rite, Incorporated has offices around the world. You can contact us using one of the following methods:
• To identify the X-Rite service center nearest you, please visit our web site at:
www.xrite.com and click the
Contact Us link.
• For online help, visit our web site (www.xrite.com) and click the Support link. Here you can search for
software or firmware updates, white papers, or frequently asked questions which can quickly resolve
many common user problems.
• Send an e-mail to Customer Support: support@xrite.com detailing your problem and listing your contact
information.
• For sales questions or to order cables and accessories, visit our web site (www.xrite.com) or contact your
nearest X-Rite dealer or service center.
• Problems and questions can also be faxed to your local X-Rite office listed on our web site.
Luminaire Repackaging
Follow the steps below to ensure that the luminaire is properly repackaged before returning for repair.
1. Locate all of the original packaging materials.
2. Position the left, right, front, and back “L” shaped supports along the bottom edges inside the box.
3. Position the four “L” shaped supports vertically at each corner inside the box.
4. Place the bottom foam inserts on the left and right sides inside the box.
NOTE: Make sure the diffuser glass is removed before continuing with the next step.
5. Two people are required to lift and carefully position the luminaire into the bottom foam inserts.
6. Place the diffuser glass into its original carton and tape is it closed.
7. Insert the diffuser carton into the slots in the two upper foam pieces.
8. Position the two upper foam pieces with the diffuser on the left and right sides of the luminaire.
9. Insert the two remaining pieces of foam in the front and back of the luminaire.
10. Place the four remaining “L” shaped supports along the inside top edge of the box.
11. Place the large, flat piece of cardboard on top of the assembly and tape the box closed.
General Maintenance
Follow the procedures below for system cleaning, lamp replacements, and fuse replacement.
Cleaning (visible dust and dirt significantly reduce light output)
1. Turn off the main power switch and unplug AC line cord before proceeding with any maintenance
procedure.
CAUTION: The daylight filters and tungsten halogen lamps get very hot during normal operation. Do not
touch the filters or lamps; allow time for them to cool before cleaning.
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