Troubleshooting
Phaser 6500 Color Laser Printer
User Guide
146
2. Gently pull out the jammed paper. If you cannot find the jammed paper, go to the next step.
3. Lift the duplex unit by the recessed slot provided and open the unit fully.
4. Remove the jammed paper and then confirm that there are no scraps of paper left inside the
duplex unit or transfer belt unit.
5. Close the duplex unit and then close the printer cover.
Note: To remove the entire duplex unit, after opening the front cover of the printer, press the front
cover-release button again to release the duplex unit.
CAUTION: Prolonged exposure to light can damage the imaging unit.
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