Xerox VersaLink C400 User Manual

Contents
6 Xerox
®
VersaLink
®
C400 Color Printer
User Guide
Supplies ........................................................................................................................................................................... 132
Consumables ........................................................................................................................................................ 132
Routine Maintenance Items ........................................................................................................................... 132
Ordering Supplies ................................................................................................................................................ 133
Toner Cartridges .................................................................................................................................................. 135
Recycling Supplies ............................................................................................................................................... 135
Managing the Printer ................................................................................................................................................ 136
Viewing the Meter Reading ............................................................................................................................ 136
Printing the Billing Summary Report ........................................................................................................... 136
Moving the Printer ...................................................................................................................................................... 137
8 Troubleshooting 139
General Troubleshooting ......................................................................................................................................... 140
Printer Does Not Power On .............................................................................................................................. 140
Printer Resets or Powers Off Frequently ..................................................................................................... 141
Printer Does Not Print........................................................................................................................................ 141
Printing Takes Too Long ................................................................................................................................... 142
Document Prints From Wrong Tray ............................................................................................................. 143
Automatic 2-Sided Printing Problems ......................................................................................................... 143
Printer is Making Unusual Noises.................................................................................................................. 143
Paper Tray Will Not Close ................................................................................................................................ 143
Condensation has Formed Inside the Printer ........................................................................................... 144
Paper Jams .................................................................................................................................................................... 145
Locating Paper Jams .......................................................................................................................................... 145
Minimizing Paper Jams ..................................................................................................................................... 146
Clearing Paper Jams ..........................................................................................................................................
147
Troubleshooting Paper Jams .......................................................................................................................... 157
Print-Quality Problems .............................................................................................................................................. 159
Controlling Print-Quality ................................................................................................................................... 159
Paper and Media ................................................................................................................................................. 160
Solving Print-Quality Problems ....................................................................................................................... 161
Getting Help .................................................................................................................................................................. 166
Viewing Warning Messages on the Control Panel.................................................................................. 166
Viewing Current Errors on the Control Panel ............................................................................................ 166
Using the Integrated Troubleshooting Tools ........................................................................................... 166
Online Support Assistant .................................................................................................................................. 167
Information Pages.............................................................................................................................................. 167
More Information ............................................................................................................................................... 167
A Specifications 169
Printer Configurations and Options ..................................................................................................................... 170
Available Configurations .................................................................................................................................. 170
Standard Features .............................................................................................................................................. 170
Options and Upgrades ...................................................................................................................................... 171
Physical Specifications .............................................................................................................................................. 172
Weights and Dimensions ................................................................................................................................. 172

Xerox VersaLink C400 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	8.2 s
Time to first page (color, normal)	9.3 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 5000 pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6, PDF 1.7, PostScript 3, TIFF, XPS
Paper input type	Paper tray
Total input capacity	700 sheets
Total output capacity	250 sheets
Maximum input capacity	1250 sheets
Total number of input trays	1
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Labels, Lightweight paper, Plain paper, Pre-Printed, Recycled paper
Maximum ISO A-series paper size	A4
Paper tray media weight (imperial)	16 - 80 lbs
Network ready	-
Wi-Fi standards	Wi-Fi 4 (802.11n)
Security algorithms	256-bit AES, HTTPS, IPSEC, SNMP, SSL/TLS
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service, Xerox PrintBack
Standard interfaces	USB 3.2 Gen 1 (3.1 Gen 1), Wireless LAN
Internal memory	2048 MB
Processor cores	2
Noise level (ready)	29.2 dB
Processor frequency	1050 MHz
Maximum internal memory	- MB
Sound pressure level (printing)	53.1 dB
Display	LCD
Control type	Touch
Product color	Blue, White
Display diagonal	5 \
Market positioning	Home & office
Current rating	10 A
AC input voltage	110 - 127 V
AC input frequency	50 - 60 Hz
Power consumption (off)	4 W
Power consumption (standby)	76 W
Power consumption (printing)	705 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11, SuSE Linux 11.1, SuSE Linux 11.2, SuSE Linux 12.0, SuSE Linux 12.3, SuSE Linux 9.3
Server operating systems supported	Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	10 - 85 %

Weight and Dimensions

Depth	490 mm
Width	490.22 mm
Height	398.78 mm
Weight	25855 g