Troubleshooting 
 
  Xerox
®
 WorkCentre
®
 3655/3655i Multifunction Printer  223 
  User Guide 
 
Symptom  Solutions 
The output is blank. 
 
•  Turn off the printer, then turn it on again. 
•  If the error persists, contact your Xerox representative. 
Streaks appear in the output. 
 
•  Replace the Smart Kit Drum Cartridge. 
•  Contact your Xerox representative. 
The output has a mottled 
appearance. 
 
•  Verify that the paper is the correct size, type, and weight. If not, change 
the paper settings. 
•  Ensure that the humidity in the room is within specifications. For details, 
see Relative Humidity. 
Ghosting appears in the printed 
output. 
 
•  Verify that the paper is the correct size, type, and weight. If not, change 
the paper settings. 
•  Change the Paper Type settings in the print driver. 
In the Printing Preferences of the print driver, on the Paper/Output tab, 
change the Paper Type setting. 
•  Replace the Smart Kit Drum Cartridge.