Xerox WorkCentre 5016 User Manual

Fault Clearance Procedure
Xerox WorkCentre 5016/5020 User Guide 101
Ghosting (residual images)
z
Check the quality of the documents.
z
Feed the document SEF.
Washout
z
Check the quality of the documents.
z
If the image is lighter near the borders, set
the density feature to a darker setting.
z
Replace the Drum Cartridge.
Solid density variations
z
Load fresh paper.
z
Check the quality of the documents.
z
Set the density feature to a lighter or darker
setting.
z
Replace the Drum Cartridge.
Image loss
z
When copying a document from a larger
paper size to a smaller size, reduce the
image to fit onto the smaller paper size.
z
Set a slightly smaller document size (for
example, copy 90% instead of 100%).
Misfeeds in the Bypass Tray
z
Reload paper in the tray. Do not add paper
on top of the remaining paper in the tray.
Instead, remove the remaining paper from
the tray, put it together with a new stack of
paper, align the edges, and then load the
paper stack in the tray.
z
Check that the paper guides are locked into
positions against the paper.
z
Check that the settings for the Bypass Tray
are correct and match the paper size and
orientation specified on the Control Panel.
Jams in the Document Feeder
z
Open the Document Feeder and check that
no paper or objects are inside.
z
Check that the cover on the Document
Feeder is firmly closed.
Refer to "A1: Document Jams" (P.109) for
procedures.
Paper jams
z
Use only recommended media.
z
Check that the paper is loaded correctly.
z
Flip the paper stack over in the tray.
z
Check that the paper guides are locked into
position.
z
Do not use media that is torn, wrinkled, or
folded.
z
Load fresh paper.
Refer to "Paper Jams" (P.102) for procedures.
Paper curl
z
Check that the paper is loaded correctly.
Load paper in Tray 1 and Tray 2 seam side
up.
z
Load paper in the Bypass Tray seam side
down.
z
Load custom media in the Bypass Tray.
Refer to "Loading Paper in the Trays" (P.42) for
procedures.
Symptom Recommendation
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Xerox WorkCentre 5016 Specifications

General

Print Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Duplex Printing	Manual
Functions	Copy, Print, Scan
Print Technology	Laser
Print Speed	16 ppm
Copy Speed	16 cpm
Scan Type	Flatbed
Scan Resolution	600 x 600 dpi
Paper Capacity	250 sheets
Connectivity	USB 2.0
Monthly Duty Cycle	10, 000 pages
Operating System Compatibility	Windows, Mac, Linux