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WorkCentre PE16

Troubleshooting

Service Manual

July 2003

7.3.11 Ghost (3)

• Description White ghost occurs in the black image printing at 32 mm intervals.

Digital Printer

32 mm

Check and Cause Solution

1. The life of Toner Unit has expired.

2. The abnormal voltage and bad contact of

the terminal of the supply roller

1. Problem in the toner cartridge, replace the

toner cartridge and try to print out.

2. Replace the SMPS PBA.

7.3.12 Ghost (4)

• Description Ghost occurs at 64 mm intervals.

Digital Printer

64 mm

Check and Cause Solution

Check if the Thermistor is connected cor-

rectly..

1. Disassemble the fuser and remove the

contaminated toner particles on the roller

and clean the foreign matter between

Thermistor and Heat roller.

( Caution: can be deformed)

7.3.13 Stains on the front of the page

• Description The background on the face of the printed page is stained.

Digital Printer

Check and Cause Solution

1. Toner leakage due to improperly sealed

developer.

2. If the transfer roller is contaminated, stains

will occur on the front of the page.

1. Replace the toner cartridge.

2. If the transfer roller is contaminated, run

PC Cleaning Mode Print 2 or 3 times. And

perform Self-Test 2 or 3 times to remove

contamination.

3. Replace the Transfer Roller..

Xerox WorkCentre PE16 Service Manual

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