Warranty Statement
295
III. Warranty Disclaimer
Any malfunctions or incidental damages resulting from the following situations are not covered by the warranty
described in this Manual:
01. Systems or parts that are not allowed to be modified, adjusted, or disassembled according to the
user manual of your vehicle, but are damaged due to the customer’s self-modification, adjustment, or
disassembly.
02. Damages caused by the customer’s improper handling of the vehicle in the event of quality issues.
03. Force majeure or factors beyond the control of XPENG:
●
Damage or indirect damage caused by accidents, human factors, environmental factors such as natural
disasters, or other force majeure factors including, but not limited to, exposure to sunlight, airborne
chemicals, tree sap, animal or insect droppings, road debris (including stone chips), industry fallout,
rail dust, salt, hail, floods, acid rain, fire, water, contamination, lightning, explosion, earthquake, and
windstorms;
●
Product malfunctions caused by abnormal operating conditions (such as decreased remote control
range, and remote control failure resulting from environmental electromagnetic interference);
●
Malfunctions that occur outside of the warranty period as described in this Manual;
●
Damages to the HV battery caused by normal capacity fading, man-made or accidental collision, water,
etc.
04. XPENG shall not be liable for the following costs incurred for:
●
Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or
accessories, made by a person or facility not authorized or certified to do so.
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