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ARRIVING ON SITE
Maintenance
The E&P Hydraulics Levelsystem does not
have parts that need to be maintained
periodically. When parts have been taken
apart, the warranty will become invalid. If
necessary, parts could be substituted,
repaired and/or exchanged (warranty).
WARNING: If working under the caravan,
ALWAYS secure the caravan by placing
suitable stands underneath. By not doing
this you create a real danger of personal
injury or serious accident.
Preventative Controls
• Periodically checking the hydraulic oil
level. (ONLY by dealer/installer) - The
hydraulic oil (type: Pentosin CHF 11S)
should be checked after approximately
36 months.
• Periodically check the electronic cables
and connections.
• Periodically check the hydraulic jacks:
- Good cleaning of the jacks.
- Clean the stainless steel cylinder
(piston rod) and spray with a silicone
lubricant.
- Remove dirt from the stainless steel
foot plate (especially at the bottom,
this is the area your caravan stands
on)
- Remove dirt, sand, mud and other
contamination that settles during use,
it may obstruct the operation of the
hydraulic levelling system.
- If the jacks remain extended for a
longer period of time, the exposed
legs must be protected by spraying
them with a silicon lubricant. Do this
every 2 -3 weeks, if the caravan is
located in a salty environment.
Furthermore, during the winter period we
have to deal with situations in which salt will
tack to the outside of the system.
- In winter (slippery) conditions we
advise you to take additional safety
and precautionary measures.
Especially because your safety
during operation of the system. For
optimal performance under extreme
conditions (-30 degrees) we
recommend the use of a special
hydraulic oil for low temperatures
(consult an authorised dealer).
- Try to put the caravan in a location as
clean and flat as possible.
- Place a piece of rubber (e.g. piece of
carpet) between the frozen (slippery)
surface and the footplate.
Alternatively you can use the E&P
footplate cover set (1400900).
Warranty
• Repairs to the caravan must be
performed by dealers recognized by E&P
Hydraulics.
• For systems which are not (or cannot be)
changed, installed or repaired by a
recognised E&P Hydraulics dealer, the
warranty cannot be used.
• E&P Hydraulics gives guarantees for
parts of its hydraulic Levelsystem against
faults in material and manufacturing for a
period of 36 months starting from the
date of purchase.
• If an E&P Hydraulics product was
checked by an official E&P Hydraulics
dealer and a fault in material or
manufacturing was discovered within the
aforementioned period, E&P Hydraulics
is able to choose the following actions:
• Repairing or replacing the faulty part for
free in E&P Hydraulics factory or another
location determined by E&P Hydraulics.
• Sending a mechanic to the location
where the caravan is at that moment, in
order to repair or replace the product/part
on site.
• Writing out a credit note for the defective
product/part.
• All warranty claims require a product test
and approval by a dealer of E&P
Hydraulics. All repairs must be approved
by E&P Hydraulics before the work
starts. There can be no exceptions to this
procedure.
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