Xplore 304 - Troubleshooting

8-19
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Step 1 - Space Heater Lockout
Troubleshooting
Step 2 - Identify Lockout
Step 3 - Recommended Action
Fault type #1 - Inadequate gas supply
1. Check gas
2. 30mbar LPG
3. Go to step 4
Fault type #2 - Overheat
1. Check air vents and ducts are not restricted
2. Wait 10 mins for heater to cool down
3. Go to step 4
Fault type #3 - Inadequate supply voltage
10.5 - 15.9V d.c. Heater inoperable under 10.1V
≥10.5 / ≤15.9V d.c. 
<10.5 / >15.9V d.c. X
Go to step 4
Fault type #4 - Flue blockage
1. Check flues for blockages
2. Go to step 4
Fault type #5-11 - Internal fault
1. Go to step 4
2. Call Whale support +44 (0)845 2172933
Fault type #15 - Multiple faults
1. Power off
2. Check heater for recurring faults
3. Power on
4. Go to step 4.