8-10
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Number Fault Remedy
of Bars
Lit
1 No flame
detected
Check gas supply making sure that there is gas in
the bottle and no blockage in the gas line. Ensure
that propane is used at temperatures below +5°C.
Clear lockout as described below.
2
Overheat
Check the air ducts and vents are not blocked or
restricted. Whale recommends that you wait at least
5 to 10 minutes to allow the Water Heater to cool
before clearing lockout as described below.
3
Low/high
voltage
supply
Minimum operating voltage is 10V, maximum is 15V,
when measured at the Water Heater. Check battery
voltage. If between 10V and 15V, check connections
between Water Heater and battery. Check alternator
or external battery charging. Clear lockout as
described.
5
Other/
Internal fault
Attempt to clear lockout as described below. If this fails,
contact Whale Support on +44 (0)845 217 2933.
Solid
General
fault
Two faults have occurred at the same time OR at
least five or more lockout clearing attempts have
been unsuccessful. Clear lockout by pressing the red
Reset Button on the Water Heater, as described
below.
Whale Water Heater - Fault Finding
If the Water Heater diagnostic LED is lit as shown:-
Press and together to identify the problem.
The number of bars that light on the Temperature Gauge indicate the fault code, e.g. 1 bar lit
equals fault code 1, 2 bars lit equals fault code 2 etc.
Whale Water Heater - Reset Button Location
WATER HEATING
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