Troubleshooting
D.6 If the Ethernet Segment (A, B, or C) Light Is Out
When the Ethernet Segment (A, B, or C) light on the terminal server front panel is ON, the
server is communicating with the network. If you are unable to communicate with the network
and the Ethernet Segment (A, B, or C) light is not ON, check the following:
• Make sure that the Ethernet transceiver cable, 10Base-T network cable, or FOIRL cable
is securely connected to the I/O module connector (LIC, bridge, or 10Base-T/10Base-F
interface) for the midplane LAN Ethernet segment.
• There may be a problem with the network segment itself. Check whether any other
devices connected to that network segment are experiencing communications
problems.
• Check whether a diagnostic code is being displayed on the front panel lights
(indicating a terminal server hardware or software error).
If none of these checks indicate a problem and the Ethernet (A, B, or C) light is still not ON, call
Xyplex Customer Support at 1-800-435-7997 (U.S.A) or +508-264-9903 (International).
D-86 0021
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