Table of Contents
xi
Call Mute/Un-mute ........................................................................................................................................... 278
Call Hold/Resume .............................................................................................................................................. 280
Do Not Disturb (DND) ...................................................................................................................................... 281
Call Forward ......................................................................................................................................................... 286
Static Forwarding .......................................................................................................................................... 287
Dynamic Forwarding ................................................................................................................................... 297
Call Transfer.......................................................................................................................................................... 298
Blind Transfer .................................................................................................................................................. 298
Semi-Attended Transfer ............................................................................................................................. 300
Attended Transfer ......................................................................................................................................... 301
Call Waiting .......................................................................................................................................................... 302
Conference ........................................................................................................................................................... 303
Local Conference .......................................................................................................................................... 303
Network Conference.................................................................................................................................... 306
Call Park ................................................................................................................................................................. 308
Call Pickup ............................................................................................................................................................ 309
Directed Call Pickup ..................................................................................................................................... 310
Group Call Pickup ......................................................................................................................................... 312
Anonymous Call ................................................................................................................................................. 313
Anonymous Call Rejection ............................................................................................................................. 315
Advanced Phone Features ........................................................ 317
Busy Lamp Field (BLF) ....................................................................................................................................... 317
Configuring the BLF Feature on the Phone ........................................................................................ 317
Using BLF Feature on the Phone ............................................................................................................ 321
BLF List ................................................................................................................................................................... 323
Screenshot ............................................................................................................................................................ 325
Call Recording ..................................................................................................................................................... 326
Call and Conference Recording Using a Softkey.............................................................................. 326
Call Recording Using a Record Key ....................................................................................................... 330
Hot Desking ......................................................................................................................................................... 332
Intercom ................................................................................................................................................................ 334
Configuring the Intercom Feature on the Phone ............................................................................. 334
Using Intercom Feature on the Phone ................................................................................................. 337
Multicast Paging ................................................................................................................................................. 338
Sending RTP Stream .................................................................................................................................... 338
Receiving RTP Stream ................................................................................................................................. 343
Using Multicast Paging ............................................................................................................................... 344
Music on Hold ..................................................................................................................................................... 346
Shared Call Appearance (SCA) ...................................................................................................................... 347
Configuring SCA Feature on the IP Phone ......................................................................................... 348
Using SCA Feature on the IP Phone ...................................................................................................... 355
Message ................................................................................................................................................................. 363
Video/Voice Mail ........................................................................................................................................... 363