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Unable to connect to the Wi-Fi network • The Wi-Fi signal is not strong enough.
Make sure the device is in a location
with good Wi-Fi signal.
• The Wi-Fi connection is not normal.
Reset the Wi-Fi settings, download
the latest version of the app, and
then try to connect to the Wi-Fi net-
work again.
• The password is incorrect.
• This device only supports the 2.4 GHz
band.
Can’t perform scheduled cleaning The power level of the battery is insuffi-
cient. Scheduled cleaning is only started
when the remaining power of the battery
is at least 15 % or above.
ls any power consumed if the robot always
stays at the charging station?
The power consumption is extremely low
when the robot vacuum cleaner always
stays at the charging station. This helps
to keep the battery in the best perfor-
mance.
ls it necessary to charge the battery for 16
hours when the robot is used for the first
three times?
The lithium battery does not have a
memory effect. lt can be used instantly
after it is fully charged. There is no need
to wait.
Common Problems
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