Hardware Troubleshooting
Troubleshooting the SEH IPv6 PS
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P1004197-001 Addendum to the SEH PS105-Z & PS102-Z User Guide 09/03/2008
for Zebra Printers
Ping the Printer
To ping the printer, complete these steps:
1. Open a DOS window.
To open a DOS window, click on
Start > Run.
2. In the Open text box, type: cmd
3. From the DOS prompt, type:
ping xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the print server.
4. See Figure 13. You see a reply from the print server indicating a connection.
Figure 13 • Example of a Successful Ping
If the issue is a communication problem, you would have received an error message.