Zebra WT6000 User Manual

Maintenance and Troubleshooting
134
Troubleshooting
WT6000
Table 15 Troubleshooting the WT6000
Problem Cause Solution
WT6000 does not turn
on.
Battery not charged. Charge or replace the battery in the WT6000.
Battery not installed
properly.
Ensure battery is installed properly. See Installing the Battery
on page 15.
System crash. Perform a soft reset. If the WT6000 still does not turn on,
perform a hard reset. See Resetting the WT6000 on page
46.
Battery did not charge. Battery failed. Replace battery. If the WT6000 still does not operate, try a
soft reset, then a hard reset. See Resetting the WT6000 on
page 46.
WT6000 removed
from cradle before
charging completed.
Insert the WT6000 into the cradle and begin charging. The
battery fully charges in less than four hours.
Ambient temperature
of the cradle is too
warm or too cold.
The ambient temperature must be between 0°C and 40°C
(32°F and 104°F).
During data
communication, no data
was transmitted, or
transmitted data was
incomplete.
WT6000 unplugged
from host computer
during
communication.
Reconnect the programming cable to the host computer and
re-transmit.
Communication
software was
incorrectly installed or
configured.
See system administrator.
WT6000 turns itself off. WT6000 is inactive. The WT6000 turns off after a period of inactivity. If the
WT6000 is running on battery power, this period can be set
to 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes,
10 minutes, or 30 minutes.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Place the WT6000 in the cradle to re-charge the battery.
The WT6000’s
battery is low and it
powers down to
protect memory
content.
Place the WT6000 in the cradle to re-charge the battery.

Zebra WT6000 Specifications

General

Display diagonal	3.2 \
Display brightness	400 cd/m²
Display resolution	800 x 480 pixels
Gorilla Glass version	Gorilla Glass 3
Display number of colors	16.78 million colors
Flash memory	8 GB
Internal memory	2 GB
Internal memory type	-
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	-30 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Number of cores	4
Processor frequency	1 GHz
Battery capacity	3350 mAh
GPS (satellite)	No
Operating system installed	Android
Product color	Black
International Protection (IP) code	IP65
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
Operating frequency	2412 - 2472, 5180 - 5835 MHz
Security algorithms	EAP-FAST, EAP-TLS, EAP-TTLS, LEAP, MSCHAPv2, WEP, WPA-TKIP, WPA2-AES, WPA2-TKIP
Harmonized System (HS) code	84713000

Weight and Dimensions

Depth	34 mm
Width	121 mm
Height	89 mm
Weight	245 g