Chapter7Maintenance
5.TheswitchdidnotenabletheWebmanagementfunction.
Solution
1.UpgradethebrowserversiononthelocalcomputertoatleastIE6.0.
2.ChecktheswitchcongurationtoobtainacorrectIPaddressandportnumber.
3.Checkthelinebetweenthelocalcomputerandtheswitchtoensurethatthe
communicationisnormal.
4.CongureacorrectmanagementportandIPaddressfortheswitch.
5.EnabletheWebmanagementfunctionoftheswitchandsetaportnumber.
7.3.5LoginUsernameorPasswordLost
Symptom
Ausercannotlogintotheswitchafterenteringtheusernameandpassword.
FaultAnalysis
Theusernameorpasswordusedtologintotheswitchisincorrect.
Solution
Firstofall,conrmwhetherthesystemadministratorcanndtheoriginalusernameand
password.Ifthesystemadministratorcannotndtheoriginalusernameandpassword,
reboottheswitchanddeletethecongurationle.Theoperationprocedureisasfollows:
1.ReboottheswitchandpressanykeyontheHyperT erminaltoenterthebootstate.
ZXR105250-52TCBootRomVersionv1.15
CompiledMay21201208:57:22
Copyright(c)2010byZTECorporation.
bootlocation[0:Net,1:Flash]:1
actport:1
serverip:10.40.89.78
netmask:255.255.255.0
ipaddr:10.40.89.79
bootfile:/img/zImage.B10
username:ZXR10
password:ZXR10
MAC:00:d0:d0:30:20:10
Pressanykeytostopautoboot:2
[ZXR10Boot]:
2.In[ZXR10Boot]state,enter[ZXR10Boot]:ztetoenter[BootManager]stateofthe
switch.Enter<?>forcommandhelp.
[BootManager]:?
?-aliasfor'help'
7-5
SJ-20131111172707-002|2013-11-27(R1.0)ZTEProprietaryandCondential