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ZyXEL Communications WSR30 User Manual

ZyXEL Communications WSR30
210 pages
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User’s Guide
Multy U/Plus/X/Mini/M1
AC/AX WiFi System
Models: WSR30, WSQ60, WSQ50, WSQ20, WSM20
Copyright © 2022 Zyxel and/or its affiliates. All Rights Reserved.
Zyxel App Zyxel Multy
myZyxelCloud
Account
https://mycloud.zyxel.com
Version 2.4.0 Edition 2, 1/2022

Table of Contents

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ZyXEL Communications WSR30 Specifications

General IconGeneral
Frequency Bands2.4 GHz, 5 GHz
Operating Temperature0°C to 40°C
Operating Humidity10% to 90% non-condensing
Wireless Standard802.11b/g/n
Ethernet Ports4 x 10/100/1000 Mbps
WAN Port1 x Gigabit WAN
Security ProtocolsWPA2
Antennas2 x External
Storage Temperature-30°C to 70°C
Power Supply12V DC

Summary

Chapter 1 Get to Know Your Multy WiFi System

1.1 Overview

Introduction to the Zyxel Multy WiFi System and its components.

1.2 Applications for the Multy Device

Details the various applications supported by the Multy Device.

1.3 Operating Modes for the Multy Device

Explains the available operating modes: Standard and Bridge.

1.3.1 Standard (Router) Mode

Details the standard router mode setup and features.

1.3.2 Bridge Mode

Explains the bridge mode setup and its network configuration.

Auto-IP Change

Explains the automatic IP address change feature in router mode.

1.4 How to Manage Your Multy Sites

Methods for managing Multy WiFi Systems using Web Configurator and app.

1.5 Getting Started

Steps required to set up a Multy Site.

CHAPTER 2 Hardware

2.1 Hardware Connections

Instructions on connecting power, modem, and other devices.

2.2 Hardware Installation Methods

Guides on various methods to install the hardware device, including mounting and placement.

2.2.1 Wall Mounting

Instructions for mounting the device on walls, including specific model details.

2.2.1.2 WSM20 Removal

Steps to remove the WSM20 from its mounting base.

2.2.1.3 WSQ60 / WSQ50 / WSQ20 Wall/Ceiling Mounting

Instructions for wall/ceiling mounting WSQ60/WSQ50/WSQ20 models.

2.2.2 Leather Strap Hanging

Instructions for hanging the device using a leather strap.

2.2.3 Desk Placement

Guidance on placing the device on a desk or shelf.

2.3 WPS Button

How to use the WPS button for quick WiFi connection setup.

2.4 Reset Button

Instructions for using the reset button to restore factory default settings.

2.4.1 Reset Device to Factory Defaults

Detailed steps to perform a factory reset on the device.

2.5 LED On/Off Switch

How to turn the LED lights on or off, specifically for WSM20 model.

2.6 LED Light Status

Explanation of LED behavior to determine device status.

CHAPTER 3 Zyxel Multy App Tutorials

3.1 Introduction

Overview of the Zyxel Multy app for device and site management.

3.2 Use the Zyxel Multy App

Instructions on logging in and using the Zyxel Multy app.

3.3 Add and Install Your First Multy Device

Step-by-step guide to installing the first Multy Device.

3.4 Check Your Multy-to-Multy Signal Strength

How to check the signal strength between Multy devices for optimal placement.

3.5 Remove a Multy Device

Steps to remove a Multy Device from the Multy Site.

3.6 Remove a Multy Site

Procedure to delete the entire Multy WiFi System.

3.7 Add a Multy Device to a New Site

Guide to adding a Multy Device to a newly created Multy Site.

3.8 Install a Second Multy Site

Instructions for managing multiple Multy Sites.

3.9 Test Your Smartphone Connection Speed

How to run a speed test for smartphone internet connection speed.

3.10 Test Your Multy Device Connection Speed

How to check connection speed between Multy devices and modem/router.

3.11 Measure Your WiFi Signal Strength

How to perform a signal check to determine optimal placement for new devices.

3.12 Enable or Disable Guest WiFi

Steps to create a separate WiFi network for guests.

3.13 Share WiFi Name and Password with a QR Code

How to create a QR code for sharing WiFi credentials.

3.14 Set a WiFi Schedule for Clients

How to schedule WiFi access for selected clients.

3.15 Pause Internet Access for an Individual Client

How to temporarily block a specific client from accessing the Internet.

3.16 Pause or Resume Internet Access for a Group

How to manually block or resume Internet access for a group of devices.

3.17 Check Your Multy Device Configuration Details

How to view detailed settings and information of a Multy Device.

3.18 Use Custom DNS Server

How to specify a custom DNS server for the Multy Site.

3.19 Restart Your Multy Device

Instructions for remotely restarting a Multy Device via the Detail screen.

3.20 Change the Name or Picture of a Multy Site

How to rename a Multy Site or change its background picture.

3.21 Create or Change Your Web Configurator Password

How to create or change the web configurator local password through the app.

3.22 Enable or Add Port Forwarding Rules

How to set up port forwarding rules to make LAN clients accessible from the Internet.

3.23 Enable DMZ

How to enable DMZ for devices to be accessed from the Internet.

3.24 Switch to NAT or Bridge Mode

Instructions for switching between NAT and Bridge modes.

3.25 Turn Notifications On or Off

How to manage push notifications for system events via the app.

3.26 Enable or Disable Daisy Chain Network Topology

How to enable or disable daisy chain topology for extended WiFi coverage.

3.27 Report a Problem With the Zyxel Multy App

How to send feedback or report issues with the Zyxel Multy app.

3.28 Log Out of the myZyxelCloud Account

Steps to log out of the myZyxelCloud account from the app.

3.29 View Legal and Regulatory Information

How to access legal and regulatory information related to the Multy Device.

3.30 Manage Your Multy WiFi System With Amazon Alexa

How to control Multy Devices using Amazon Alexa voice commands.

CHAPTER 4 Multy M1 Wizard

4.1 Overview

Overview of the Multy M1 Wizard setup process.

4.2 Accessing the Wizard

How to access the Multy M1 setup wizard via a web browser.

CHAPTER 5 Multy M1 Web Configurator

5.1 Overview

Introduction to the Multy M1 Web Configurator interface.

5.2 Accessing the Web Configurator

Steps to access the Multy M1 Web Configurator.

5.3 Navigation Panel

Overview of the navigation panel and its features.

5.3.1 Standard Mode Navigation Panel

Details of the navigation panel options in Standard Mode.

5.3.2 Bridge Mode Navigation Panel

Details of the navigation panel options in Bridge Mode.

CHAPTER 6 Multy M1 Modes

6.1 Overview

Introduction to the different operating modes of the Multy M1.

6.2 Modes

Explanation of Standard Mode and Bridge Mode.

6.3 Standard Mode Overview

Overview of the Multy M1's default standard (router) mode.

6.4 What You Can Do

Basic functions available in Standard Mode.

6.5 Standard Mode Status Screen

How to access and view the status screen in Standard Mode.

6.9 Bridge Mode Status Screen

How to access and view the status screen in Bridge Mode.

CHAPTER 7 Multy M1 Web Configurator Tutorials

7.1 Overview

Overview of tutorials for setting up the Multy M1.

7.2 Run a Speed Test

How to perform a speed test using the Multy M1 Web Configurator.

7.3 Configure the Multy Devices in a Mesh Network

How to configure roles and settings for devices in a mesh network.

7.4 Configure Main WiFi Networks

How to configure main WiFi networks, including SSIDs and passwords.

7.5 Configure Guest WiFi Networks

How to set up separate WiFi networks for guests.

7.6 Configure Parental Control Schedule

How to schedule Internet access using parental controls.

7.6.1 Create a Parental Control Profile

Steps to create a profile to schedule Internet usage for clients.

7.7 Configure a Firewall Rule

How to enable the firewall to protect the network from attacks.

7.7.1 Enable Respond to Ping and Firewall

How to enable ICMP and firewall protection against DoS attacks.

7.7.2 Enable Access Control

How to create rules to accept or drop network packets.

7.8 Configure the Multy M1 as an OpenVPN Server

How to set up the Multy M1 as an OpenVPN server for remote access.

7.9 Configure the Multy M1 as an OpenVPN Client

How to configure the Multy M1 to connect to an OpenVPN server.

7.10 Change the Web Configurator Local Password

How to change the local password for the web configurator.

7.11 Change the Operating Mode

How to change the Multy M1's operating mode between Standard and Bridge.

7.12 Configure a Port Forwarding Rule

How to set up port forwarding rules for incoming Internet traffic.

CHAPTER 8 Multy Plus Tutorials

8.1 Introduction

Overview of tutorials for setting up and managing Multy Plus.

8.2 Use the Web Configurator

How to use the web configurator for Multy Plus management.

8.2.1 Login with Local Password

How to log in using a local password as an alternative to myZyxelCloud.

8.3 Add and Install Your First Multy Plus

Step-by-step guide to installing and setting up the first Multy Plus.

8.4 Run a Speed Test

How to perform speed tests for Multy Plus connections.

8.5 Configure the Multy Plus’s WiFi Networks

How to configure WiFi networks for the Multy Plus, including security settings.

8.6 Enable or Disable a WiFi Network

How to enable or disable WiFi networks like Admin or Employee WiFi.

8.7 Add Clients to a Profile

How to add clients to a profile for managing Internet access or schedules.

8.8 Set a Profile’s WiFi Schedule

How to schedule WiFi access for clients within a specific profile.

8.9 Pause or Resume Internet Access on a Profile

How to manually pause or resume Internet access for a profile.

8.10 Turn on or off the Multy Plus’s LED (Light)

How to control the LED behavior on the Multy Plus device.

8.11 Remove a Multy Plus

Steps to remove a Multy Plus device from the system.

8.12 Install a Second Multy Plus WiFi System

How to manage multiple Multy Pluss using the Web Configurator.

8.13 Change Your Multy Plus Operating Mode

How to switch the Multy Plus operating mode between Standard and Bridge.

8.14 Configure a Port Forwarding Rule

How to configure port forwarding rules for specific LAN clients.

8.15 Enable or Disable Daisy Chain Network Topology

How to enable or disable daisy chain topology for enhanced WiFi coverage.

8.16 Local Login Password Change

How to change the local login password for the device.

CHAPTER 9 Troubleshooting

9.1 Overview

Overview of common problems and their solutions.

9.2 Power, Hardware Connections, and LEDs

Troubleshooting issues related to power, hardware connections, and LED indicators.

9.3 Multy Device Access and Login

Troubleshooting common problems with accessing and logging into the Multy Device.

9.4 Internet Access

Troubleshooting issues related to Internet access, including slow or no connection.

9.5 Resetting the Multy Device to Its Factory Defaults

Steps to reset the Multy Device to its factory default settings.

9.6 WiFi Connections

Troubleshooting common issues with WiFi connections.

9.7 OpenVPN Problems

Troubleshooting common issues with OpenVPN server and client connections.

9.8 USB File Sharing Problems

Troubleshooting issues related to USB device connectivity and file sharing.

APPENDIX A Customer Support

Required Information

Information needed when contacting customer support.

Corporate Headquarters (Worldwide)

Contact details for Zyxel's global headquarters and regional offices.

APPENDIX B Legal Information

Copyright

Copyright notice for the publication.

Disclaimer

Statement regarding liability for product use.

FCC EMC Statement

FCC compliance statement regarding electromagnetic compatibility.

FCC Radiation Exposure Statement

FCC statement on RF radiation exposure limits.

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