Chapter 6 Maintenance
ZyWALL USG100-PLUS User’s Guide
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Figure 47 Packet Capture File Example
6.10 How to Get the ZyWALL’s Core Dump File
When a process fails in the ZyWALL, it automatically generates a core dump file. You can do the
following to download it and provide it to customer support.
1 Go to the Maintenance > Diagnostics > Core Dump > Files screen, select the file and click
Download.
The ZyWALL uses the flash space to store core dump files. Once the flash is full, the ZyWALL stops
generating the file. If your ZyWALL’s flash is almost full, you can use a USB storage device.
Note: You can check the remaining flash space in the Dashboard screen.
To save new core dump files to a connected USB storage device, do the following:
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