Aastra 6737i - Account Configuration (DND and Call Forwarding)

Managing Calls
41-001452-00 Rev 00 – 07.2011 140
Account Configuration (DND and Call Forwarding)
The 6737i has a feature that allows you to configure “Do Not Disturb” (DND) and “call forwarding” (CFWD) for multiple
accounts on the phone. You can set specific modes for the way you want the phone to handle DND and CFWD. The three
modes you can set on the phone for these features are:
• Account
• Phone
• Custom
The following paragraphs describe account-based DND and CFWD:
• DND Account-Based Configuration
• Call Forward Account-Based Configuration
DND Account-Based Configuration
"Do Not Disturb" (DND) is a feature on the phone that prevents the phone from ringing and receiving incoming calls.
When DND is enabled with "call forwarding" (CFWD), any incoming calls can be call forwarded to voicemail or another
number. See “Call Forward Account-Based Configuration” on page 144 for more information about call forwarding to
other numbers.
On the 6737i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three
modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account,
Phone (default), and Custom. DND performs according to the mode you set.
You can then configure a DND key (for the phone or for an expansion module) using the Aastra Web UI at the path, Opera-
tion->Softkeys Keys and XML. You can enable and disable DND by toggling the key, or by setting DND for a specific
account at the path, Basic Settings->Account Configuration. Once you enable DND, "DND" displays on the LCD for the
applicable account.
The following describes the key behavior for each DND mode.
• Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account.
• Phone - (default) DND key toggles all accounts on the phone to ON or OFF.
• Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND per
account, enable DND on all accounts, or disable DND on all accounts.
Note:
If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the
mode was set to “Phone”.
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