Aastra 6737i - User Manual

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REV 13/12/16

Aastra Telephone

6737i and 6739i

User Manual

Table of Contents

Table of Contents2
Knowing Your Passwords5
- Setting up and Changing Your Telephone Voice Mail Password5
- Setting up and Changing Your Web Portal Password5
  - Troubleshooting6
Understanding Your Aastra 6737I Telephone7
- Aastra 6737I Programmable Softkeys8
Understanding Your Aastra 6739I Telephone10
- Aastra 6739I Physical Features10
- Aastra 6739I Programmable Softkeys11
Setting up Your Phone12
- Basic Phone Setup12
- Change Your Ringtone12
  - Set up a Special Ringtone for Certain Callers12
- Adjust Your Volume13
- Change Your Display Name13
- Set Privacy Status14
Using Feature Access Codes15
- Generating a List of All Available Feature Access Codes16
Voice Mail17
Configuring Voice Mail18
- Configuring Your Voicemail Using Your Phone18
- Configuring Your Voicemail Using the Clearspan Portal18
- Sending Voice Mail to Email Only19
- Sending Voice Mail to Email and Telephone19
- Forward Caller Upon Pressing 020
Changing Voice Mail Notification Options21
- Turning on Email Notifications of Voice Mail21
- Turning off the Message Waiting Indicator on Your Telephone21
By-Passing Voice Mail Passcode22
Personalizing Voice Mail Greetings23
- Disabling Voice Message Deposits23
- Configuring Your Voice Mail Busy Greeting24
- Configuring Your Voice Mail no Answer Greeting24
Recording and Uploading Voice Mail Greetings26
- Using Audacity for Windows or Mac26
- Downloading, Installing and Launching Audacity26
- Recording a Voice Mail Greeting Using Audacity on Windows27
- Recording a Voice Mail Greeting Using Audacity on a Mac30
- Uploading Your Personal Greeting to the Clearspan Web Portal32
Busy Lamp Fields and Speed Dials34
- Busy Lamp Fields34
Speed Dials36
- Creating and Editing Speed Dials Using the Telephone36
- Creating and Editing Speed Dial 8 and 100 Using the Web Portal37
- Using Speed Dial 8 and Speed Dial 100 on Your Telephone38
Handling Calls39
Placing a Call40
- Dialing a Call40
- Redialing a Call40
Managing a Call42
- Answering a Call42
- Ignoring a Call42
  - Setting up Do Not Disturb for All Calls42
- Placing a Call on Hold42
- Parking and Retrieving a Call43
  - Parking and Retrieving a Call Using Softkeys43
  - Parking and Retrieving a Call Using a Feature Access Code43
- Picking up Another Person's Call from Your Phone44
  - Picking up Another Person's Call Using Call Pickup44
  - Picking up Another Person's Call Using a Feature Access Code44
- Using Simultaneous Ring (Mobile Option)45
- Using Sequential Ring46
Transferring Calls48
Transferring a Call49
- Transferring Unannounced Calls Using Your Aastra Telephone49
- Transferring Announced Calls Using Your Aastra Telephone49
- Cancelling a Transfer50
- Dropping a Transfer50
- Transferring Calls Directly to Voice Mail51
Forwarding Calls52
Forward Your Calls to Another Telephone53
- Set up Call Forwarding Using the Options Key53
- Set up Call Forwarding Using Feature Access Codes53
- Set up Call Forwarding Using Speed Dials53
- Set up Call Forwarding Using the Web Portal54
Conferencing Calls55
Conferencing in56
- Conferencing Using the Conference Key56
  - Cancel or Drop the Party56
  - Leave a Conference Call56
- Conferencing Using a Dial-In Number57

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