Set Up Call Forwarding Using the Web Portal
When you are not answering your calls or on another call, new incoming calls are directed to voice
mail. Call forward in the web portal allows you to set up your phone to bypass voice mail and
direct those calls to another number. There are three forwarding options available on the web
portal:
• All or Always forwards all incoming calls.
• Busy forwards incoming calls when you're on the phone.
• No Answer forwards calls not answered in a specified number of rings.
While you can set Call Forwarding from your phone, the web portal option is best, especially if
you would like a secretary or co-worker receive the call.
3. Click one of the three options for Call
Forwarding.
4. Fill in the forwarding number (10 digits, no
hyphens).
For example, enter 515294XXXX and click
the On button.
5. Click Apply then OK button.