Recording and Uploading Voice Mail Greetings
Using the Clearspan Web Portal, you can store multiple voice mail greetings. To create a voice mail
greeting, you must use an audio recorder. We recommend using Audacity, a third party audio
recording software. Any audio file that meets the following requirements can be uploaded to the
Clearspan Web Portal:
• 8000hz
• Mono (single) Sound
• 16-bit
Using Audacity for Windows or Mac
The following instructions will assist you in using Audacity. To use Audacity, you must have a
microphone connected or installed on your computer. Desktop computers typically need external
microphones; however, laptops may have built-in microphones.
You will need to download and install Audacity. Below are steps to Lynda.com, tutorials to assist
you with this process. Please note: you may need a computer administrator to enter a password to
install the program.
Downloading, Installing and Launching Audacity
Audacity is a free and easy to use audio recorder used for Windows, Mac, and Linux operating
systems. To download, install, and launch the program:
1. Navigate to Lynda.com and
click log in found in the top
right hand corner.
2. Click go in the Log in through
your organization or school pop
up box.
3. Log in using your ISU Email and
Password if prompted.
4. Type in Audacity in the What
Would You Like to Learn search
area.
5. Select the Up and Running with
Audacity tutorial.
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