Aastra 6737i - Managing a Call; Answering a Call; Ignoring a Call; Setting up Do Not Disturb for All Calls

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Managing a Call
Both the 6737i and 6739i phone are equipped with basic and advanced features that allow you to
manage incoming calls and messages. You can set up features to manage incoming calls using the
telephone, quick Access Codes, or the Clearspan Web Portal. There are many options avialble for
managing a call:
• Answer the call
• Ignore the call
• Place a call on hold
• Park a call
• Pick up your call from another office phone (Retrieve a call)
• Pick up another person’s call from your phone (Call Pickup)
Answering a Call
There are several ways to answer an incoming call. While the phone is ringing, you can choose any
of the following options:
• Pick up the Handset
• Press the Answer softkey
• Press Speaker/Headset key
• Press any of the Line/Call Appearance keys
Ignoring a Call
There are several ways to ignore an incoming call. When you ignore an incoming call, you caller
will be sent to your busy destination or voice mail. You can ignore a call using any of the following
steps:
• Press the Goodbye key
• Press the Ignore softkey
• Press the Reject softkey (6739i)
• Press the Silence softkey (6739i)
• Press the Do Not Disturb softkey
Setting up Do Not Disturb for All Calls
You can set up your Do Not Disturb or DND feature for all incoming calls. The DND feature
allows you to send all calls directly to your voice mail without ringing your phone. You can
activate/deactivate Do Not Disturb using the DND softkey or the feature access code:
On the Aastra 6737i
Either
• Press the DND softkey to turn on or off
your Do Not Disturb feature.
Or
• Press *78 then Dial to activate DND;
press *79 to deactivate.
On the Aastra 6739i
Either
• Press the Options key then the DND softkey to
turn on or off your Do Not Disturb feature.
Or
• Press *78 then Dial to activate DND;
press *79 to deactivate.
Note: You can set your phone to play a Ring Reminder so that you remember that your DND is activated.
Placing a Call on Hold
There are several ways to place a call on hold. While on the call, you can choose any of the
following options: