Line Keys and Softkeys
55 41-001452-00 Rev 00 – 07.2011
State-Based Softkeys (Bottom Keys only)
On the 6737i bottom softkeys, you can configure a specific state to display when a softkey is being used.
The following table describes the states available to configure for the softkeys.
The following table identifies the applicable default states for each softkey type on the IP phone.
State Description
idle The phone is not being used.
connected The current line is in an active call (or the call is on hold).
incoming The phone is ringing.
outgoing The user is dialing a number, or the far-end is ringing.
busy The current line is busy because the line is in use or the line is set as “Do Not Disturb”.
Softkey Type Default States
None All states disabled.
Line idle, connected, incoming, outgoing, busy
Speed Dial idle, connected, incoming, outgoing, busy
DND idle, connected, incoming, outgoing, busy
BLF idle, connected, incoming, outgoing, busy
BLF List idle, connected, incoming, outgoing, busy
Auto Call Distribution (ACD) idle
Directed Call Pickup (DCP)
Group Call Pickup (GCP)
idle, connected, incoming, outgoing, busy
XML idle, connected, incoming, outgoing, busy
Flash All states disabled.
Sprecode connected
Park connected
Pickup idle, outgoing
Last Call Return idle, connected, incoming, outgoing, busy
Softkeys
(state-based)
None
None
None
None
None
None
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