38  RHD250 to 4000 (Contrac) ELECTRICAL ROTARY ACTUATOR |  SEI/RHD250/4000-EN REV. A   
 
 
… 9  Troubleshooting 
 
Failure due to response of positioning loop monitoring 
 
Figure 62:  Failure due to response of positioning loop monitoring 
 
General 
Actuator runs with creeping speed in one or both end positions 
–  Check the software settings for leaving the end position; if ‘break-away’ is activated, the actuator moves with increased torque / 
force but with reduced speed. 
 
Imprecise behavior in step-control mode 
–  Use graphical user interface to check function assignment of digital input settings; select ‘step controller’. 
 
Actuator over-runs end position(s) 
–  Change the software settings for the end position behavior to ‘Position-dependent switch-off’ and enter the associated switch-
off position. 
–  Adjust the mechanical limit stops in order to avoid an end position over-run. 
 
Actuator moves into an end position once it reaches a setpoint 
–  De-activate ‘close tight’ in the software settings for modulating control near the end position. 
 
Actuator position does not correspond to setpoint although the position signal corresponds to the setpoint 
–  De-activate the programmable setpoint in the software settings for the setpoint characteristic. 
 
Actuator follows the setpoint only within a limited range 
–  De-activate ‘split range’ in the software settings for the setpoint characteristic.