Abbott Afinion 2 - Troubleshooting Analyzer Issues; Sample or Test Cartridge Error Codes; Analyzer Failure Error Codes

AFINION
™
2 User Manual
US | 27
Information Codes and Troubleshooting
Information codes caused by sample or test cartridge
[#] Cause Action to take
201 Insufcient sample volume:
- Empty capillary
- Air bubble in capillary
- Capillary incompletely lled
Repeat the test with a new sample and test cartridge.
Ensure that the capillary is completely lled with no air bubbles (see package insert for the Anion Test in use).
202 Excess sample on the sampling
device exterior
Repeat the test with a new sample and test cartridge. Ensure that only the tip of the capillary is in contact with the
sample (see package insert for the Anion Test in use).
203 Wrong sample material Repeat the test with a new sample and test cartridge. Ensure that proper sample material is used (see package insert
for the Anion Test in use, section “Specimen collection and storage”).
204 Coagulated sample Repeat the test with a new sample and test cartridge.
The time from lling the capillary until analyzing the test cartridge should be as short as possible.
Hemolysed blood sample or
poor sample quality
Consult the Anion Package Insert.
Repeat the test with a new sample and test cartridge.
Test cartridge or analyzer failure Repeat the test with a new sample and test cartridge.
If the problem persists, restart the analyzer and run controls.
205 Capillary cracked or damaged Repeat the test with a new sample and test cartridge.
Inspect the sampling device before use and handle with care.
206 Barcode label not readable
(dirty or damaged)
Repeat the test with a new sample and test cartridge.
If the problem persists, restart the analyzer and run controls.
207 - No sampling device inserted Repeat the test with a new sample and test cartridge. Ensure that the correct sampling device is in place and that the
sampling device label is clean.
- Sampling device belongs to
another Anion Test
- Label on sampling device not
readable (dirty or damaged)
208 Test cartridge previously used Repeat the test with a new sample and test cartridge.
209 Test cartridge has passed
expiration date
Check expiry date on the foil pouch or kit container. Repeat the test using a new sample and a new test cartridge
fromanother lot.
The date in the analyzer is
incorrectly set
Check the date in the analyzer to make sure it is set correctly. Repeat the test with a new sample and test cartridge.
210 Test cartridge temperature
too low
Repeat the test with a new sample and a new test cartridge.
Ensure that the operating temperature is within acceptable range (see package insert for the Anion Test in use).
211 Test cartridge temperature
too high
Repeat the test with a new sample and a new test cartridge.
Ensure that the operating temperature is within acceptable range (see package insert for the Anion Test in use).
212 Software upgrade is required
to run this test.
Contact your local supplier for assistance.
213
214
Test cartridge or analyzer failure Repeat the test with a new sample and test cartridge. If the problem persists, restart the analyzer and run controls.
215 Test cartridge or analyzer failure Repeat the test with a new sample and test cartridge. If the problem persists, restart the analyzer and run controls.
Hemolysed blood sample or
poor sample quality
(Anion HbA1c)
Consult the Anion HbA1c Package Insert. Repeat the test with a new sample and test cartridge.
217 Hemolysed blood sample or
poor sample quality
(Anion HbA1c)
Consult the Anion HbA1c Package Insert. Repeat the test with a new sample and test cartridge.
218 Condensation detected on
cartridge
Run a new test cartridge. Ensure that the cartridge is equilibrated to room temperature before the foil pouch is opened.
Information codes and messages caused by analyzer failure
[#] Cause Action to take
27
28
29
Start-up procedure failed Contact your local supplier for assistance.
Self-test
error.
Analyzer
in non-
operative
mode
Analyzer failure Restart analyzer. If the problem persists, contact your local Anion 2 supplier.
301 Self-test failed Restart the analyzer.
302 Analyzer failure Restart the analyzer and run controls. Repeat the test with a new sample and test cartridge.
303 Analyzer temperature is too
high
Ensure that the operating temperature is within recommended range (15-32ºC, 59-89 °F).
Wait until the analyzer has cooled down. Repeat the test with a new sample and test cartridge.
304 Analyzer temperature is
too low
Ensure that the operating temperature is within recommended range for the Anion Test in use (see package insert).
The analyzer temperature is displayed in the Start-Up menu (see page 11). Repeat the test with a new sample and test
cartridge.