Abbott FreeStyle Libre 2 - Page 11

• If you restart your phone, open your App to make sure it’s working
properly.
• Glucose alarms you receive do not include your glucose reading so you
must scan your Sensor to check your glucose.
• The App will ask for phone permissions which are needed to receive
alarms. Allow these permissions when requested.
• Check to make sure that you have the correct phone settings and
permissions enabled. If your phone is not congured properly, you will
not be able to use the App, so you will not receive alarms or be able to
check your glucose.
o In the phone settings, keep Bluetooth ON
o In the phone settings for the App, allow the App to access Bluetooth
o In the phone settings for the App under Notications, keep Allow
Critical Alerts ON
• If your phone is not congured correctly, the App will be in "Alarms
Unavailable" state and you will not be able to check your glucose or
receive any alarms, including the Urgent Low Glucose Alarm.
• To turn on Critical Alerts and Bluetooth, follow the instructions in the
App.
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