Access Sensor Technologies UPAS v2 - Page 68

66 Access Sensor Technologies UPAS User Guide
Warranty Exclusions
ASTdoes not offer technical support for any aftermarket firmware/software including installed OS
or other programs. AST does not offer service or coverage of any external connective software
such as mobile device or personal computer applications, etc. Technical support should be pursued
through technical support channels offered by the makers of such software. AST accepts no
liability for problems caused by after-market software or hardware modifications or
additions.ASTis not responsible for giving any technical support concerning the installation or
integration of any software or component the customer did not payASTto install.ASTis not
responsible for loss of data or time, even with hardware failure. Customers are responsible for
backing up any data for their own protection.ASTis not responsible for any loss of work (“down
time”) caused by a product requiring service. This warranty is null and void if the defect or
malfunction was due to damage resulting from operation not within manufacturer specifications
including but not limited to accidental dropping, collisions with other objects, water immersion or
submersion, overheating (over 130F), application of unapproved solvents/liquids/solids, use of a
non-approved battery charger, or any other treatment not associated with typical use. The
warranty will be null and void if there are indications of misuse and/or abuse.ASThas the option of
voiding the warranty if anyone other than anASTtechnician attempts to open or service the
product without AST’s express permission being granted.ASTwill not warrant any problems arising
from an act of God (lighting, flooding, tornado, etc.), electrical spikes or surges, or problems arising
out of hardware, software, or additional devices added to complement any system/component
bought atAST, including battery chargers, charging and data transfer cords, etc.Under no
circumstances will AST be responsible for any refund or remuneration exceeding the original
purchase price of the product less any shipping fees.ASTwill not be held responsible for
typographical errors on sales receipts, repair tickets, or on our website. AST makes every effort to
make sure all information on our website and in literature pertaining to the product is correct.