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8.1 Overview
For most problems, the meter displays a message with a short description of the symptom and, along with
it, a proposed solution. This chapter goes into more detail by describing the symptom, the possible cause,
and the possible solution. If the possible solutions do not x the problem, contact ACCU-CHEK Customer Care
Service Center at 1-800-688-4578.
w WARNING:
Never make treatment decisions based on a warning or error message. If you have any concerns,
contact ACCU-CHEK Customer Care Service Center at 1-800-688-4578.
i NOTES:
• If you drop the meter or think it is not giving accurate results, make sure your test strips and control
solution have not expired, and then perform a control test. For further assistance, contact ACCU-CHEK
Customer Care Service Center at 1-800-688-4578.
• Blood sugar and bG are interchangeable and mean the same thing.
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