Accu-Chek Aviva User Manual

25
Troubleshooting Checks Action
6. Did you follow all of the testing instructions? Read Chapter 2, “Control Testing” and test again. If
you still have problems, contact the ACCU‑CHEK
Customer Care Service Center at 1‑800‑858‑8072.
7. Did you choose the correct control solution
level, either 1 or 2, when you performed the
test?
If you chose the wrong control solution level, you can
still compare the control result to the range printed on
the test strip container.
8. Does the code number on the meter display
match the code number on the test strip
container?
If they don’t match, insert the correct code key in the
meter and test again.
9. If you are still unsure of the problem … Repeat the control test with a new test strip. If you
still have problems, contact the ACCU‑CHEK Customer
Care Service Center at 1‑800‑858‑8072.

Accu-Chek Aviva Specifications

General

Sample Size	0.6 µL
Test Time	5 seconds
Coding	No coding required
Battery Life	Approximately 1000 tests
Memory	500 test results
Battery Type	1 x 3V lithium (CR2032)
Operating Humidity	10% to 90% RH
Meter Weight	59 g
Measuring Range	10 mg/dL to 600 mg/dL
Automatic Shut Off	After 90 seconds of inactivity