Acer Altos RAIDWatch

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Troubleshooting

181

• Message: Setup redundant controller failed!

Explanation: Check the redundant controller configuration. See if the PID and SID of drive

and host channels are all correct and if the logical drives (volumes) are correctly assigned.

All other Altos RAIDWatch Manager error messages should be fairly self-explanatory.

Main Page

Table of Contents3
Preface9
- Who Should Use this Manual9
- Structure of this Manual9
Conventions11
Reference Information11
Revision History12
- Product Description15
- Feature Summary15
- Featured Highlights17
- Conceptual Foundation19
- System Requirements21
  - Server Running Altos Raidwatch21
  - Local Client Running Altos Raidwatch Manager22
- RAID Chart22
- Platform Requirements23
- Software Setup28
- List of Filenames39
- Program Updates40
- In-Band SCSI40
  - Configuring a RAID Controller to Use In-Band SCSI41
- Introduction45
- Accessing the Configuration Panel45
  - Using Windows - Altos Raidwatch Installed as In-Band45
  - Using Web Browser - Altos Raidwatch Installed as Applet46
- Primary Agent Configuration47
  - Base Settings47
- Managed Secondary Agent Settings49
Secondary Agent Settings50
NPC Settings51
- Agent51
- Event Log52
- Pager Settings53
- Email Settings54
- SNMP Settings56
- Broadcast Settings57
Rebooting the Controller59
Starting Altos Raidwatch61
- Starting Altos Raidwatch Agents61
Starting Altos Raidwatch Manager62
- Starting Altos Raidwatch Manager Locally or Via LAN under the Windows (95/98/Me/Nt/2000/Xp) Environment62
- Starting Altos Raidwatch Manager for Remote Management Via Web Browser (any Supported OS)63
- Starting Altos Raidwatch Manager Locally or Via a LAN under a Unix or AIX Workstation (Solaris 7 (SPARC, X86); Red hat Linux 6.1) Environment63
Connecting and Disconnecting from a Disk Array64
- Connecting to a RAID System While Working from the Local Primary Agent Host64
- Connecting to a RAID System from a Distant Host65
- Disconnecting from a Disk Array System67
Setting up Security67
- Setting a Password for Altos Raidwatch Controller Access67
- Setting TCP Port Numbers68
Look and Feel69
- Look and Feel Overview69
- Navigation Menus69
- Tool Bar70
- Common Commands70
- Menu Commands71
- Windows Display Area71
Using the RAID View Window72
- Accessing the RAID View Display72
- Using the Configuration View74
- Using the Logical View74
- Using the Physical View76
Using the Enclosure Window78
- Accessing the Enclosure Display78
- Using the Enclosure Window79
Event Window80
- Accessing the Event Log Display80
- Using the Event Log to Monitor the System80
The Statistics Window81
- Accessing the Statistics Window81
- Using the Statistics Window81
- Arranging Windows82
Exiting Altos Raidwatch Manager83
- Exiting from Altos Raidwatch Manager83
- Exiting from Altos Raidwatch Manager Connected Via Web Browser83
- Background Information85
  - Definition of Terms86
- Operating with Spare Drives86
- Operating Without Spare Drives87
- Before You Start87
- Configuring the Controller89
- Accessing Controller Configuration Options90
- Caching90
- Host-Side91
- Drive-Side92
- Raid93
- Controller93
- Communication96
- Accessing Channel Configuration Options99
- User-Configurable Channel Parameters100
  - ID Pool / PID / SID100
- Setting the Configuration of a Channel100
- Scanning in Drives103
  - Scanning in a Drive103
- Logical Drive Management104
  - Accessing the "Create Logical Drive" Window104
  - Creating Logical Drives105
  - Expanding a Logical Volume109
  - Dynamic Logical Drive Expansion112
  - Adding and Deleting Spare Drive Assignments115
  - Rebuilding Logical Drives118
  - Deleting a LD119
- Creating and Deleting Logical Volumes122
  - Accessing the "Create Logical Volume" Window122
  - Creating Logical Volumes123
  - To Expand a Logical Volume127
  - Delete a Logical Volume129
- Partitions130
  - Overview130
  - Partitioning a Logical Drive (LD)130
  - Partitioning a Logical Volume (LV)132
- Accessing the LUN Map Table135
- LUN Mapping137
  - Mapping a Complete LD or LV137
- Map a Logical Drive or Volume Partition to a Host LUN139
- Deleting a Host LUN Mapping142
Extended LUN Mapping143
- Preliminaries143
- Adding a WWN Name145
- Deleting an Extended LUN Mapping or WWN Name146
Monitoring149
- Accessing SES Monitoring149
- SES Management Device150
Defining Enclosures152
- Creating an Enclosure153
- Removing a Drive from an Enclosure155
Displaying the Event Log156
Monitoring Statistics156
Before You Begin160
- About NPC160
- Platform Requirements160
Basic Running Requirements160
Redundant NPC Modules161
Severity Levels161
- Level 1 Severity Events (Examples)161
- Level 2 Severity Events (Examples)162
- Level 3 Severity Events (Example)162
Configuring Notification Options162
- Configuring Modem Settings162
- Configuring Fax Notification163
Configuring Pager Notification166
Configuring Broadcast Message Notification166
Configuring E-Mail Notification167
Configuring SNMP Trap Notification168
Event Monitor Features172
- Feature Summary172
- Event Monitor Considerations172
Before You Begin173
- Basic Running Requirements173
Starting Event Monitor174
- Starting Agents and NPC174
- Running the Program175
Exiting Event Monitor177
Connecting and Disconnecting from a Disk Array178
- Connecting to a RAID System While Working from the Local Primary Agent Host178
  - Connecting to a RAID System from a Distant Host179
  - Disconnecting from a Disk Array System180
- Using the Event Monitor181
- Menu Commands187
- Before You Begin188
- Command Buttons189
- Common Oversights191
- Error Codes192
- Error Messages193
- RAID Description197
- Non-RAID Storage197
- Raid 0198
- Raid 1198
- Raid 1(0+1)199
- Raid 3200
- Raid 5200
- Raid Levels201
Glossary203

Acer Altos RAIDWatch - Page 195

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