FWA-1112VC_UserManual_Ed1 Copyright 2020 Advantech Co. Ltd. All rights reserved.
Page 11
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support where you can find the
latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service centre for
technical support if you need additional assistance. Worldwide contact information can be
found on www.advantech.com.Please have the following information ready before you call:
• Product name and serial number
• Description of your peripheral attachments
• Description of firmware and software versions installed on the product
• A complete description of the problem
• The exact wording of any error messages
3. For more information please contact ncg@advantech.com or visit
www.advantech.com/nc.
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