Agilent 1260 Infinity II Preparative Autosampler User Manual 123
Troubleshooting and Diagnostics
7
Troubleshooting Guide for the Sample Transport Assembly
Intermittent lock-ups with or without vial in the gripper fingers
With error messages
• motor overtemp (0 or 1 or 2 or 3)
• movement failed (0 or 1 or 2 or 3)
•missing vial
1 Check the vials and the caps.
For reliable operation, vials used with the autosampler must not have
tapered shoulders or caps that are wider than the body of the vial. For more
details, see “List of Compatible Vials and Caps” on page 48.
2 Reset the sampler and check the tension of the belts.
3 Exchange the gripper arm assembly (Gripper assembly (G1313-60010)), see
“Exchange the Gripper Arm” on page 177.
4 Start automatic referencing in Lab Advisor. For this procedure it is
mandatory to use the calibration tool.
On completion of the procedure, the corrected values are stored in the
instrument firmware.
5 Exchange Transport assembly ( Sample Transport Assembly
(G7129-60600)).
6 Exchange the Autosampler Main Board ( Autosampler Specific Board
(G7129-65800)) or the fusion board ( Fusion Board (G4200-65880)).
7 For both steps (step 5 and 6), you have to do an automatic referencing again
to store the correct values in the instrument firmware again.
Personal damage, damage to the module
➔ Some of these procedures require a trained service engineer. Persons who are not
qualified MUST NOT perform these procedures.
When a motor over temperature message has occurred, the sampler must be turned OFF
for about 10 min to allow the motor to cool down.
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