4-4 Chapter4
Troubleshooting
Before You Call Agilent Technologies
❏ Perform an Align Now, All. If the analyzer is an Agilent Technologies
E4402B, E4403B, E4404B, E4405B, E4407B, or E4408B, connect a
cable between the AMPTD REF OUT and the INPUT 50 Ω. Press
System, Alignments, Align Now, All. If the analyzer is equipped with a
3.0 GHz tracking generator (Option 1DN on Agilent Technologies
E4402B, E4403B, E4404B, E4405B, E4407B, or E4408B), connect a
short cable from AMPTD REF OUT to INPUT
50 Ω, and press
System, Alignments, Align Now, TG. If the analyzer is
equipped with FM Demod (Option BAA), press
System, Alignments,
Align Now, FM Demod.
❏ If the previously performed alignments did not resolve the problem,
press System, Alignments, Load Defaults. Now press System,
Alignments, Align Now, All. If the analyzer is an Agilent Technologies
E4402B, E4403B, E4404B, E4405B, E4407B, or E4408B, be sure to
connect a cable from AMPTD REF OUT to INPUT 50 Ω. Since
Load
Defaults has been performed, the analyzer will perform three
complete alignment sequences.
❏ Is the analyzer displaying an error message? If so, refer to “Error
Messages” on page 4-10.
❏ If the necessary test equipment is available, perform the
performance verification tests in the Agilent Technologies ESA
Spectrum Analyzers Calibration Guide. Record all results on a
Performance Verification Test Record form which follows the tests.
❏ If the equipment to perform the performance verification tests is not
available, you may still be able to perform the functional checks in
the Agilent Technologies ESA Spectrum Analyzers User’s Guide.
Read the Warranty
The warranty for your analyzer is at the front of this manual. Please
read it and become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement,
please be familiar with its terms.
Service Options
Agilent Technologies offers several optional maintenance plans to
service your analyzer after the warranty has expired. Call your Agilent
Technologies sales and service office for full details.
If you want to service the analyzer yourself after the warranty expires,
you can purchase the service documentation that provides all necessary
test and maintenance information.