How to turn on Aiphone JO-1MDW Monitor with black screen?
- RRobert ConwayAug 15, 2025
If the screen of your Aiphone Monitor is black, the monitor may be off in standby mode. The monitor turns on by touching the screen.

How to turn on Aiphone JO-1MDW Monitor with black screen?
If the screen of your Aiphone Monitor is black, the monitor may be off in standby mode. The monitor turns on by touching the screen.
What to do if Aiphone Monitor has a black screen and doesn't respond?
If the Aiphone Monitor station has a black screen and does not respond to touch, the power may be off. Contact your installer or service technician.
What to do if communication cannot be heard on Aiphone Monitor?
If you cannot hear communication even when tapping the Aiphone Monitor, it might be because the receiving volume is set to "1". To resolve this, adjust the receiving volume during communication.
Why doesn't the ringtone sound on my Aiphone JO-1MDW?
If the ringtone from the Aiphone Monitor door station doesn't sound, the ringtone volume might be set to "0". You should adjust the ringtone volume.
Why is recording not working on my Aiphone Monitor?
If recording is not possible on your Aiphone Monitor, it might be due to one of the following reasons: 1. A memory card that cannot be used on the station is installed. Install a microSDHC card complying with the SD standard. 2. There is damage or dirt on the microSDHC card. Replace the microSDHC card.
Why is communication interrupted on my Aiphone Monitor?
If communication is interrupted or becomes a one-way conversation on your Aiphone Monitor, it could be due to loud sounds around the station or door station. Because of auto-voice actuation, audio may be interrupted when a surrounding sound is loud. In that case, enable the touch-to-talk method.
Why can't the other party hear me on my Aiphone Monitor?
If the other party cannot hear your voice at all on the Aiphone Monitor (but you can hear them), the touch-to-talk may be selected. When using touch-to-talk, the visitor can only hear incoming audio if the user is tapping.
Why is my Aiphone JO-1MDW screen white?
If the Aiphone Monitor screen is white or displaying white vertical lines or rings, the lens of the door station might be in direct sunlight or another bright light source. This is not a malfunction. Install the door station in a location where it is not pointing direct sunlight.
What to do if Aiphone JO-1MDW Monitor shows firmware confirmation failure?
If a notice of firmware confirmation failure is shown in the notification list of your Aiphone Monitor, a network error has occurred (e.g. router power-off, external network error). Confirm the network settings and the equipment used.
| Display Size | 7 inches |
|---|---|
| Resolution | 1024 x 600 pixels |
| Connectivity | Wired |
| Power Supply | DC 24V |
| Dimensions | 7.1 x 10.9 x 1.9 inches |
| Screen | TFT LCD |
| Mounting | Wall mount |
| Recordings | Yes |
| Type | Video Monitor |
| Operating Temperature | 0°C to 40°C |
Manual prior to usage to ensure safe and correct operation.
Explains the system configuration example with device connections.
Details the components and functions of the operation panel and station.
Explains the typical screens, icons, and navigation buttons used on the station.
Guides through the initial setup process, including date/time and language settings.
Information on microSDHC card specifications and how to insert/remove it.
Overview of connecting the station to a mobile device via Wi-Fi.
Details two methods for connecting the station to a Wi-Fi network: WPS and Manual Setup.
Verifies the wireless network connection status between the station and the router.
Steps to register a mobile device with the station for app usage.
Explains what happens when a call is received from a door station.
Steps for answering an incoming call and interacting during communication.
Details automatic and manual recording features for calls and monitoring.
How to view the door station live feed and available functions during monitoring.
How to access and play recorded video and audio files.
Methods to protect recordings from accidental deletion or overwriting.
Instructions for transferring recordings from internal memory to a microSDHC card.
How to check for system updates and view notifications.
A comprehensive list of all adjustable settings and their corresponding page numbers.
Guide on how to adjust the display's brightness level.
Adjusting receiving volume, ringtone volume, and touch sounds.
Procedure to set the system's current date and time.
How to change the language displayed on the station's screen.
How to adjust the video quality for mobile device display and recording.
Settings to control automatic firmware updates.
Resets the station to its original factory settings, deleting all data.
Guides on updating the station's firmware via network or microSDHC card.
Common problems, their causes, solutions, and relevant page references.
Technical specifications of the master monitor station, including power, dimensions, and interfaces.
Details the product warranty terms, coverage, and limitations.