Improve the Bluetooth® audio quality in a high Wi-Fi density environment 88
Removing a Bluetooth® accessory (headset, handset, etc.) 88
Contacting your administrator (Technical support) 89
Hardware model 89
Phone auto test 90
Access to administrator configuration 90
ACD: Agent set/ Supervisor station 91
Agent set 91
Open an agent session (LogOn) Agent set 91
ACD application welcome screen Agent set 91
Close an agent session (LogOff) 92
Supervisor station 92
Open a supervisor session (LogOn) 92
Processing group- Supervisor entry/withdrawal 92
Supervision or acceptance of an assistance request 93
Close a supervisor session 93
Use the telephone in SIP survivability ('safe' mode) 94
Making a call 94
Make a call using the personal phone book 94
Redialing the last number dialed 95
Receiving a call 95
Making a second call during a conversation 95
Answering a second call during a conversation 96
Placing a call on hold (hold) 96
Switching between calls (Broker call) 97
Transferring a call 97
Three-way conference with internal and/or external contacts (conference) 97
Mute, so that your contact cannot hear you 97
Adjust audio volume 98
Forwarding calls to another number (immediate forward) 98
Adjusting the audio functions 98
Selecting language 99
Sending DTMF signals 99
Accessories 100
List of accessories 100
USB external ringing interface module (USB Interface module 2 relays 3GV28184AA) 102
External ringing interface module (MWS 3GV28050AA) 104
Wall mounting kit 106
Connect a 3 pole jack headset 109
Alcatel-Lucent Enterprise Application Partner Program 110
Technical specifications 111
Ordering information 114
Guarantee and clauses 116
Safety Instructions 116
Regulatory Statements 117
Quick guide 118
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