OmniSwitch OS6860/OS6900/OS10K Troubleshooting Guide Part No.032996-00 Rev.A
AOS Release 7.X and 8.X January 2015
Alcatel-Lucent Page 4 of 148
1. About This Guide
The OmniSwitch troubleshooting guide describes how to use Command Line Interface (CLI) and low level
shell commands available on the OmniSwitch Family to troubleshoot switch and network problems. Reading
the OmniSwitch User Guides prior to reading this guide is highly recommended.
This document is for internal Alcatel-Lucent employees only. Distribution to clients, users, and
partners should ONLY be done with the consent of Technical Support.
1.1. Supported Platforms
This information in this guide applies to the following products:
• OmniSwitch 6860
• OmniSwitch 6860E
• OmniSwitch 6900
• OmniSwitch 10K
1.2. Who Should Read this Manual?
The principal audience for this user guide is Service and Support personnel who need to troubleshoot switch
problems in a live network. In addition, network administrators and IT support personnel who need to
configure and maintain switches and routers can use this guide to troubleshoot a problem upon advice from
Alcatel-Lucent Service and Support personnel. However, this guide is not intended for novice or first-time
users of Alcatel-Lucent OmniSwitches. Misuse or failure to follow procedures in this guide correctly can cause
lengthy network down time and/or permanent damage to hardware. Caution must be followed on distribution
of this document.
1.3. When Should I Read this Manual?
Always read the appropriate section or sections of this guide before you log into a switch to troubleshoot
problems. Once you are familiar with the commands and procedures in the appropriate sections you can use
this document as reference material when you troubleshoot a problem.
1.4. What is in this Manual?
The principal sections (i.e., the chapters numbered numerically) use CLI and Dshell commands to analyze and
troubleshoot switch problems. Each section documents a specific switch feature (e.g., hardware, server load
balancing, routing).
Note. Dshell commands should only be used by Alcatel-Lucent personnel or under the
direction of Alcatel-Lucent. Misuse or failure to follow procedures that use Dshell
commands in this guide correctly can cause lengthy network down time and/or
permanent damage to hardware.
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