OmniSwitch OS6860/OS6900/OS10K Troubleshooting Guide Part No.032996-00 Rev.A
AOS Release 7.X and 8.X January 2015
Alcatel-Lucent Page 8 of 148
2. Troubleshooting the Switch System
In order to troubleshoot the system, a basic understanding of the operation of Chassis Management
Modules (CMMs) and their interaction with Network Interface (NI) modules is required. Some concepts are
covered in this chapter:
Understanding of the “Diagnosing Switch Problems” chapter in the appropriate OmniSwitch Switch
Management Guide.
Understanding of the “Using Switch Logging” from the appropriate OmniSwitch Network
Configuration Guide is highly recommended.
Summary of the commands in this chapter is listed here:
_________________________________________________________
show module status
show powersupply
show health
show health all cpu
show health configuration
show swlog
show log swlog
top
top -b -n 1 -m | head
debug qos internal "chassis 1 slot 1 list 1 verbose"
cat /proc/pktdrv
_________________________________________________________
2.1. Introduction
The CMM is the Management Module of the switch. All of the critical operations of the switch including the
monitoring is the responsibility of the CMM. CMM not only provides monitoring but also CMM synchronizes
all of the NI for different operations.
2.2. Troubleshooting the System on OS6900/OS10K Switches
1. To troubleshoot system problems, the first step is to check the condition of all switch modules.
-> show module status
Operational Firmware
Slot Status Admin-Status Rev MAC
------+-------------+------------+---------+------------------
CMM-B UP POWER ON 2.0 e8:e7:32:9b:e2:6e
SLOT-1 UP POWER ON 2.12 00:e0:b1:e4:c5:79
SLOT-2 UP POWER ON 0.3 e8:e7:32:a5:d9:30
SLOT-5 UP POWER ON 0.7 00:e0:b1:e4:ae:a1
-> show powersupply
Total Power Input PS
Slot PS Power Used Voltage Type Status Location
---------+---------+--------+---------+--------+--------+-----------
1 1200 16 120 AC PWRSAVE Internal
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