Alcatel-Lucent OmniSwitch 10K - Troubleshooting System on OS6860;E Switches

OmniSwitch OS6860/OS6900/OS10K Troubleshooting Guide Part No.032996-00 Rev.A
AOS Release 7.X and 8.X January 2015
Alcatel-Lucent Page 9 of 148
2 1200 588 119 AC UP Internal
3 1200 368 123 AC UP Internal
4 1200 24 123 AC UP Internal
2. Check the CPU and memory status.
-> show health
CMM Current 1 Min 1 Hr 1 Day
Resources Avg Avg Avg
----------------------+---------+-------+-------+-------
CPU 1 1 1 1
Memory 22 22 22 22
Use the command “show health all cpu”, to examine the CPU on all modules.
-> show health all cpu
CPU Current 1 Min 1 Hr 1 Day
Avg Avg Avg
-------------------+----------+--------+-------+--------
Slot 1 11 11 11 10
Slot 2 8 8 7 7
Slot 5 5 5 5 5
3. Use the command “show log swlog” to check the output of the switch’s log files.
-> show log swlog
/flash/swlog_CMMB.7 not found!
/flash/swlog_CMMB.6 not found!
Displaying file contents for '/flash/swlog_CMMB.5'
Apr 28 20:26:48 (none) syslog.info syslogd started: BusyBox v1.19.3
Apr 28 20:26:48 (none) user.notice kernel: klogd started: BusyBox v1.19.3 (2013-03-18 16:33:36
PDT)
…..
2.3. Troubleshooting System on OS6860(E) Switches
If the switch is having problems the first place to look for is the CMM. All tasks are supervised by the CMM.
Any inconsistencies between the CMM and the NI can cause problems.
1 The first step for troubleshooting problems with the switch is to look at the overall health of the switch.
Verify that all of the modules in the chassis are up and operational, using the command:
LAB-6860> show module status
Operational
Chassis/Slot Status Admin-Status MAC
--------------+-------------+------------+------------------
1/CMM-A UP POWER ON e8:e7:32:ae:78:11
1/SLOT-1 UP POWER ON e8:e7:32:ae:78:18
The operational status can be DOWN while the power status is ON, indicating a possible software issue. For
the CMM, the base chassis MAC address is displayed. For NI modules, the MAC address for the
corresponding NI is displayed.
2 Verify the power supply (or supplies).
Check the power supply status, using the command:
sno-lab-r1-6860> show powersupply