Alcatel-Lucent OpenTouch - Transferring a Call

19
3.3. Switching between calls (Broker call)
During a conversation, a second call is on hold.
To accept the second call:
 Select the correspondent on hold Your first call is placed on hold
3.4. Transferring a call
To transfer your call to another number:
 During a conversation
 Calling a second person during a conversation The first call is on hold
 You can transfer immediately the call or wait for your contact to answer before transfer the
call
 Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).
3.5. Three-way conference with internal and/or external correspondents
(conference)
 During a conversation, a second call is on hold
 Conference You are in conference mode
Cancel conference and return to first correspondent (If conference is active)
 End conference
Hang up on all correspondents (If conference is active)
 Hang up
After the conference, to leave your two correspondents talking together:
 Transfer
 Hang up
3.6. Talk simultaneously to more than 2 correspondents
You are in a conference call with 2 correspondents. To add another correspondent to the conference:
 Add
 Dial the number of your correspondent (dial, directories, last numbers dialed...)
 Your correspondent answers
 Insert You are in conversation with additional correspondent
During a 3-way conference, you can add up to three additional participants.