altafiber fioptics+ - Advanced Calling Features

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Make Calls
Local Dial the 7- or 10-digit telephone number
Long Distance Dial 1 + area code + 7-digit telephone number
International Dial 011 + country code + telephone number
Operator Assistance
Domestic: Dial 0, International: Dial 00
Please note that charges may be assessed on a per-use basis and
are dependent on the services provided. Airtime costs after the call
has been connected will be billed separately.
Directory
Assistance
Dial 411
Charges will be assessed on a per-use basis.
Emergency Dial 911
Voicemail
Set up your voicemail
1. Dial the access number:
Greater Cincinnati (OH and IN): 513.554.1234
Greater Cincinnati (KY): 859.392.1234
Greater Dayton, Middletown and Springfield: 937.619.1234
2. Enter your 10-digit telephone number
3. Enter your temporary password, 123456
4. Listen to the New Subscriber Tutorial, an automated lesson in setting up your mailbox
Access your voicemail
1. Dial *966 or *11
2. Enter your password and press #
If you have purchased altafiber’s Per-Line Privacy feature, dial *82 plus the access number
to release your number to the voicemail system.
Voicemail main menu
» To listen to new messages, press 1
» To listen to saved messages, press 1
» To change your greetings, press 3
VOICE - Calling services
QUICK TIP
For assistance, call Technical Support at 513.565.9890.
Calling Services
Anonymous Call
Rejection
Block all incoming calls marked as Private or Anonymous. To
activate: *77. To deactivate: *87.
Anywhere Call
Forwarding
Remotely forward calls to any phone. To activate and deactivate, call
513-421-7869. Enter your 10-digit phone number and password
(temporary password is the last 4 digits of your order number), and
follow prompts.
Call Block
Block unwanted calls from phone numbers you select. To activate:
*60. Todeactivate: *60.
Call Forwarding
Forward all incoming calls to the local or long-distance number of
choice, designating a new number each time you forward your calls.
To activate: *72, listen for dial tone, dial desired forwarded number
and listen for 2 short beeps. To deactivate: *73.
Call Waiting
Put a caller on hold to answer an incoming call. Press the receiver to
put the first call on hold and take the second call. To activate (one-
time only): *70.
Caller ID
The caller’s name and number will appear on your Caller ID unit,
which is available from altafiber or wherever you buy phone
equipment.
Distinctive Ring
Identify preselected callers with a distinctive ring or call-waiting tone.
» altafiber will assign you new telephone numbers. You decide how you
want to use them.
» Notify callers of your new telephone numbers.
» Have a friend call so you can recognize the new ring for that number.
Priority Call
Select up to six telephone numbers from which incoming calls will
cause the phone to ring in a special way. To activate: *61.
Repeat Dial
Automatically redial a number for up to 30 minutes until the call gets
through. To activate: *66.
Speed Calling
Quickly call friends and family. Press *75 and enter a 2-digit code
(20-49) after hearing the dial tone. Then dial the complete number
that you wish to assign. To use, dial the 2-digit code you assigned
followed by #.
Reveal
Stops calls marked unidentified by Caller ID before they reach you
and asks callers to input their phone number.
Three-Way
Calling
Talk to two different parties at the same time.