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ACCOUNT SUPPORT - Help when you need it
Online
Visit altafiber.com/support to find out more information on all your services. Check out the top
questions on TV, Internet and Home Phone and ask any questions you might have about your
new services.
eBill
eBill is our convenient paperless billing solution that makes paying your altafiber bill simple and
hassle-free. And best of all—it’s FREE.
» Eliminate paper bills and trips to the mailbox
» Receive a courtesy email when your bill is available
» Access to up to 18 months of past bills online
» View your account online at your convenience, 24/7
Autopay
Autopay is the simple, secure and worry-free way to pay your bill every month. Choose which
checking account you want to use and indicate the due date on your statement, and on that day
your bill will be paid automatically!
» No checks to write
» No stamps to buy
» No late payments
» No trips to the post office
ACCOUNT SUPPORT
We are your hometown provider, dedicated to serving your entertainment and technology needs.
We live, work and play in your neighborhood, and are here to answer any questions you may
have. We have a variety of features to make your services easy to manage.
My altafiber App
Free online access is available round-the-clock, whichmakes reviewing your
account information or making changes fast, secure and easy. Plus, you’ll
find a wealth of support information and online tours to guide you. To sign
up, go online to altafiber.com and click on My altafiber.
» Pay bills
» Ask questions
» Find your closest store
» Receive special offers
Wire Care
Wire Care covers repairs on qualified inside phone wiring, protecting you from potentially costly repairs
to wiring and jacks in your home.
Terms & Conditions
To view our Terms and Conditions, please visit https://www.altafiber.com/
about-us/policies/service-terms-and-conditions, or scan the QR code with
your smartphone.
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