SECTION 6: TROUBLESHOOTING
Spectrograph does not switch on
• Check that the power cord is plugged in and is connected correctly to mains supply
• If the unit still does not switch on, check the correct fuse is properly installed and does not appear to be blown.
• If the unit still does not switch on after the checks above have been carried out, contact Andor Technical
Support for further assistance.
Spectrograph is not recognised by PC/Software
• Check power to the spectrograph and signal connections between the spectrograph and PC
• If problems remain, please contact customer support for assistance.
Further troubleshooting information including video tutorials and technical notes are available from the Andor Product
Support page:
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