Page 22 of 24
12 Troubleshooting
Will Not Switch On
Check that the battery is fully charged.
The vacuum cleaner will not turn on if stored on the charging
Noisy operation
Clean the filter and empty the Dust Canister
Check for partial blockages and unblock.
Suction Not Strong
Clean the filter and empty the Dust Canister.
Check for blockages and unblock.
Check that the battery is fully charged.
Please call 1300 105 888 to order a new Filter or Battery.
Speed setting may only be set too Low. Increase Power to
select the Highest power mode.
Floor Head hard to push
The Rotary Brush in the floor head may be jammed with debris
etc.
Ensure the Vacuum Cleaner is switched off and the battery
charger is removed then remove the debris from the brush.
Or the carpet pile may be too long and jamming the rotary
brush.
Static Shock
In some rare instances, one or two users may feel an electric
discharge when touching or using the vacuum cleaner during
or after use. This is a well-known phenomenon of Static
Electricity discharge that happens mostly when the user
vacuums a synthetic fibre carpet or other synthetic surfaces. It
can also be more prevalent in dry and cool environments.
Although the feeling of Static Electricity can be unpleasant for
the user, it is not dangerous and is not a fault of the vacuum
cleaner. If this static discharge is a problem for the user, the
user could try wearing insulating footwear during vacuuming
(i.e., rubber or leather soles) or increase the humidity / heat
level in the surrounding environment or both.
To Next Page
Loading...
