AquaLab 12 TROUBLESHOOTING
12 Troubleshooting
AquaLab is a high performance, low maintenance instrument, de-
signed to have few problems if used with care. Unfortunately, some-
times even the best operators using the best instruments encounter
technical difficulties. Below is quick reference guide that will di-
rect you to detailed solutions of some problems that may occur. If
these remedies still do not resolve your problem, then please contact
Decagon for help (see Customer Support in Chapter 1). Here is a
list of some problems that may occur.
Note: If you purchased your Decagon instrument from one of our
international distributors, please contact them for local service and
support.
Table 3: Troubleshooting Quick Guide
If this problem occurs: Refer to:
AquaLab will not turn on Problem #1
Readings are slow or inconsistent Problem #2
A
w
readings on solutions are too high/low to ad-
just
Problem #3
Screen displays “Sample too hot” Problem #4
Screen displays “a
w
< 0.0” Problem #5
Dew point sensor failure Problem #6
Verification is not correct Problem #7
Screen displays “Crystal failure” Problem #8
Screen displays “Contaminated Mirror” Problem #9
Screen displays “Firmware is corrupted” Problem #10
Screen displays “Readings are disabled” Problem #11
How do I activate my Demo? Problem #12
DUO Model–Test was run with wrong model Problem #13
DUO Model–%Moisture Content displayed is not
correct
Problem #14
DUO Model–%Moisture Content is not shown on
screen
Problem #15
DUO Model–Moisture Content is not correct Problem #16
65
To Next Page
Loading...
Need help?
General
