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Set Up Your System
Activate Your SIM Card
The camera uses the AT&T network to send pictures and video to your Arlo
account in the cloud.
¾ To activate your SIM card:
1. If you know your AT&T Enterprise Sales Contact, contact that person with your
Arlo Go SIM ICCID and device IMEI. Both the SIM ICCID and the IMEI display on
the retail box.
If you don’t know your AT&T Enterprise Sales Contact, call AT&T Mobility Sales &
Services at 1-800-331-0500.
2. Select Find Your Account Representative.
This service is available Monday through Friday from 8 a.m. to 5 p.m., Central Time.
Get the Arlo app
For the best experience, downlaod the Arlo app by scanning this QR code or
searching for Arlo in the app store.
Note: If you already use the Arlo app, make sure that you are using the latest version. To
find out if an update is available, go to the app store and search for Arlo.
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